Q: Why do I need to move my web site? What does web site migration involve?
A: The web site migration service that we are offering is free of cost (to a certain extent). We will transfer your website(s) to our first–class cloud hosting platform without you needing to do anything. We know from personal experience that switching web hosting providers can lead to lost data and undesirable downtime. That’s the reason why we will do all that for you at no cost!We’ve got highly trained administrators whose main task is to make sure that your website functions precisely as it did on your previous hosting platform. Our administrators are experts in migrating custom–made websites, as well as websites that are based upon well–known apps like Joomla™ and WordPress.
Q: How much time will it take for my website to be migrated over to your platform?
A: We strive to accomplish all website migrations as fast as possible. Nonetheless, we do not have a set time frame for website migrations. There are certain variables that you have to take into account – the very size of your site and the workload of our web site migration team, etc. We constantly strive to perform each migration in less than 48 hours. With smaller–sized sites, our team usually manages to finish within 24 hours.
Q: My personal privacy is essential for me. What information do you require?
A: We will need the login information for your old hosting provider’s Control Panel along with the web site’s name (domain name).
Q: My current web hosting account has sensitive data inside. How can I trust you?
Q: Will there be any downtime for my website?
A: While we move your website, it will be available both in your web hosting account with us and in your account with your previous web hosting provider. Once the migration is over, we will make sure that everything is working properly and that the integrity of your content is not compromised before telling you that the transfer is over. Then we’ll explain to you how to transfer the domain to your web hosting account with us and how to change the DNS records.
Q: Will my current web hosting provider discover that I am leaving them?
A: Nope. We’ll never get in touch with your hosting provider about anything. They will not be aware of the website transfer either.
Q: Does it make any difference what platform my current hosting provider is using?
A: Yeah. We support all traditional Linux–based hosting platforms. We don’t support Windows–powered hosting platforms, because we do not provide Windows web hosting solutions ourselves.In addition, we do not support proprietary web site creation and management interfaces like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.