Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Section

  • You can find nearly all the answers to your questions in the intuitive Help section built into CMIT Hosting Solutions’s Control Panel. It includes a rich knowledge base with commonly asked questions and exhaustive instructional articles contributed by our skillful client support staff.

  • Top quality support service
  • Instructional Videos

  • For all of you who’d rather learn how to take care of a regularly encountered problem by watching an instructional video clip, we have added a compilation of video tutorials to our Control Panel. All the tutorial video clips are short and easy to comprehend. They offer step–by–step presentations of various site management actions.

  • Intuitive help center
  • A One–Hour Response Guarantee

  • With all our semi–dedicated servers, we offer a 24–7–365 technical support service with a 60–minute support ticket response guarantee. A team of competent techs will be at your disposal to answer all the queries that you could have. During off–peak hours, a response will be supplied within just twenty minutes.