Assistance Channels

  • 1 hour ticket response time
  • A 60–minutes Inquiry Solution Warranty

  • Our technical help and support staff is available 24x7x365 to reply to every one of your assistance demands. Every single ticket you submit to us shall be addressed within no more than one hour. If your case demands the assistance of one of our administrators, we’ll send the ticket to the technician in charge and will notify you that the problem is under control.

  • Top quality support service
  • Top–quality Technical Help And Support Service

  • We are on–line for you around the clock to offer you guidance and tech support and also to help you with any difficulty that you may have when monitoring your virtual server. We’ll aid you with all installed in advance software applications, including your OS, server management panel (with regards to the VPS type) and the Control Panel made 100% by us.

  • Intuitive help center
  • An Informative Help Section

  • A descriptive and frequently updated knowledge base is incorporated into our in–house built Control Panel. It offers you quick tips on how to execute all of the basic website supervision tasks. The Help zone provides detailed how to articles and reviews and step–by–step video courses. You can open the Help section by clicking the Help or Video buttons in the right part of each Control Panel section.