Customer Support Channels
A 1–hour Response Guarantee
Providing high–quality support on–time is our top priority, so that we back up each website hosting plans plan with a one hour ticket response guarantee. As soon as you share a ticket or send us a message, our customer help and support crew will try all they possible can to provide the most appropriate answer to your situation and to give you help promptly.
A Top–quality Support Service
You are able to write to us 24x7x365 with any question you have got in connection with our offerings. We have now consultants present on a regular basis to deliver help and support at any time needed. You’ll be able to the ticket system or send us an email anytime, alternatively you can pick up the phone or make use of the live chat within working hours.
An Intuitive Help Section
We have included a substantial practical knowledge base into the Control Panel to help you have helpful step by step guidelines any time. Each section of the Control Panel has its own contextual help area displaying a selection of how–to posts. We have also organized educational videos to ensure that you get a superior visual representation of the way in which to execute any given job.