A lot of persons who start using their 1st web hosting account, or switch companies, usually have questions in regard to how particular operations are accomplished or bump into obstacles when setting up different things like e-mails, website settings, etc. That is the reason why, lots of hosting companies have prepared documentation with the most common questions and problems in order to help their clients obtain information quickly and easily. As a result, the customer care staff representatives can focus on real problems that certain clients may be experiencing, as the solution for the minor things will already be available on the World Wide Web and clients can deal with them without contacting the technical support staff. Having comprehensive documentation is very important, particularly for new customers without any experience at all, because the web hosting service involves an immense amount of functions and lots of individuals can become confused about what action to take. A good information repository can both help you perform the procedures that you wish and become aware of how the web hosting service functions as a whole.

Extensive Online Documentation in Website Hosting

Our website hosting packages come with an extensive knowledge base where you can find information on all the difficulties that you could chance upon and their solutions. You can get to know how to create and manage an electronic mailing list, how to use an .htaccess file, or how to proceed if the settings of your email client are correct, but still you’re unable to send email messages, for instance. We have done our best to be as thorough as possible and to encompass all the available options so as to save you time and effort and to offer you different solutions for every single issue. The knowledge base features educational articles as well – both generic ones about the web hosting service as a whole, and more specific ones, which will help you get acquainted with the features and functions of the Hepsia Control Panel. You can find relevant articles about particular functions and features in every section of the Control Panel, whereas if you prefer to browse the whole article archive, you can go to the all-inclusive Help section.

Extensive Online Documentation in Semi-dedicated Servers

Our semi-dedicated plans include exhaustive online documentation where you will find information on all the functions that our in-house built Hepsia Control Panel offers, together with solutions to different questions and predicaments that you may stumble upon. All installation manuals include elaborate specifications, which implies that you won’t have to worry about skipping something if you would like to export a MySQL database, for instance. The troubleshooting articles cover a variety of conceivable reasons for certain issues and the solution for each one of them, so if you are not able to send email messages although you have the right outgoing mail server settings, for instance, you can quickly discover what the reason could be and recover the issue with a couple of mouse clicks in your mail client. As the Hepsia Control Panel offers quite a lot of features, you will be able to find related articles in each section. In case you desire to look through all help articles, you can use the Help menu, which is located in the top right corner of the window.